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Companion Channel Episodes Leadership

Mythos Purpose

Purpose, purpose, purpose – every company since some years is looking for its purpose. Purpose seems to be the solution for every problem our companies are facing: achieving better results in business, finding and binding talents, or pushing internal collaboration beyond functional borders. But in most cases the results of semantic exercises defining the purpose are poor, often empty of content, interchangeable and exaggerating the own business into a higher sense that has nothing …More »Mythos Purpose

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Companion Channel Episodes Leadership

Customer Centricity – a myth between ambition and reality

„With everything we do we fullfil the needs of our customers or clients“. This is what a client centric organization stands for. Nevertheless, there is an enourmous gap in many organizations between ambition and reality regarding customer centricity. What about your organization?More »Customer Centricity – a myth between ambition and reality